According to the most recent CMO survey, in 2023 the average marketing budget accounted for 12.3% of overall budgets and 10.9% of revenues. As a result, it’s not surprising that Chief Marketing Officers are under growing pressure to account for the impact of marketing efforts. But is the current spend on marketing needed or justifiable?
Even in a world where some companies (e.g., Tesla) claim to have no need to market their products, it seems unlikely that marketing will ever completely disappear. That said, it doesn’t mean that companies have no choice but to continue investing more than a tenth of their annual budgets and revenues in marketing.
Products and services that respond to established needs and do so successfully rarely require a high marketing spend to be brought to market, and the reason why is simple. If your target market already needs your solution, it works, and it is affordable and sustainable, there is little or no need to convince anyone that they should adopt the solution. But this doesn’t mean that companies can or should simply reallocate their existing marketing budgets to design. In fact, investing in design can also greatly reduce the overall cost of successfully bringing a product to market, but in order to leverage this benefit, it is important to understand why and how to invest in design.
Here are three ways brands can effectively invest in design:
Investing in one designer and placing them in a high-level role where they can influence the thinking of the C-suite and everyone who reports to the C-suite appears to have a much more profound impact on an organization’s bottom line than hiring a large team of designers and placing them in a peripheral role with limited influence. As McKinsey’s researchers observed, as surprising as this may sound, it also makes perfect sense since “You have to have an equal position with the other functions before you’ve earned the right to challenge anyone.”
Done right, investing in design—that is, hiring a science-based designer and ensuring they are positioned to both engage with and influence stakeholders across the organization—can reduce and even eliminate the need to invest heavily in market research and marketing down the line. Given the evidence that a strategic design hire at the right level may have more impact than building out a large design team, there is also reason to believe that even one design can have a profound impact on your organization’s ability to successfully bring solutions to market and on your organization’s short- and long-term profitability.